rtwskin

Receptionists (Karen) is always so welcoming, makes you feel welcome and that you are remembered exact time you visit

I had a cool body sculpting treatment at RTW skin clinic in Tunbridge wells. I thought that the staff was exceptionally knowledgeable and caring , great service. I will highly recommend this clinic to anyone.

I travel a couple of hours there and back, have been going here for years and find the staff friendly and helpful. They take great pride in everything they do. I trust them completely and what with all the bad experiences you hear about I have only ever had excellent ones here. Thank you

I love this place! The staff are professional and knowledgeable and you can trust them to give their honest opinion. I have been using them for several years and have introduced many friends who are also now regular customers. Highly recommended!

I trust that I would not get a better job done anywhere else! Even In London.
I feel very relaxed when I am having my treatment done, they are very approachable.

The staff are really friendly and everyone is very professional. Would recommend to anyone.

Absolutely wonderful clinic. The staff are friendly and the service is outstanding. The prices are great for the treatment recieved and paitent care is fantastic. Highly recommend to anyone seeking treatment!

I have got two sessions of “red carpet” treatment so far, but my skin is glowing already. Two deep wrinkles between my eyebrows have been flattened which I am so pleased with. I still have my third session to attend and I am expecting that another miracle will happen. I hope that my pigment areas around mouth will disappear completely.
The products that I bought are very good and every time I used them, it shows that they works. My skin is toned, smooth and looks healthier.

Love the staff live the treatments on offer, I used to go to Harley Street for my beauty fixes now I only go here, much better service and value.

Warm, sympathetic staff and state of the art treatments. They take great care to make sure a natural look is achieved. It’s extremely impressive. You’re in safe hands!

All the staff here are excellent. Professional, friendly and extremely knowledgable.
I highly recommend.

This is a lovely clinic with excellent staff and a professional service. Here you will find highly trained staff who know how to get the best as well as longer lasting and natural looking results. They are artists, not just injectors and that’s what makes the crucial difference, that’s why they’re ahead of the competition. So if you want these treatments done well this is where you go. I’ve been to other places in the past but this is the best by far.

Having been a client of RTW Skin for over 8 years now, I was asked if I wanted to review their treatments and I am delighted to do so! I have never had a bad result from them, in fact I have aged (beautifully) with this little gem of a clinic, based in the beautiful Royal Tunbridge Wells. Worth travelling for… they provide what you need to keep you feeling and looking AMAZING! TIP: Try their new treatment… Silhouette Soft Thread Lift. WOW.

I have been RTWSkin in the past, loved it then too. I researched other places and tried them out, however I am back to where I began. The reason for this is because the quality is apparent, the staff are professionals and they know what they are doing. I feel safe when I put myself in the capable hands. I know I will never go elsewhere.

Having visited RTWSkin around 5 times for 2 different treatments, I can highly recommend them. Aksana (who did my treatments) was fantastic with answering any questions I had and explaining the treatments, as well as providing any after care advice. She was also really friendly so instantly made me feel relaxed when I was initially a bit nervous before treatment.
The appointment times were all convenient for me and having completed the relevant forms before hand about medical history, you instantly felt assured that made right decision about visiting.
I will definitely be back as have always been given great care and been well looked after. The prices of treatments were also competitive as had compared against other places before choosing RTWSkin – definitely best decision I made as was so pleased with the results of my two treatments.

Thanks to Axana who always gives me the right advice: each time I see her I come out with a big smile

I’ve had “beauty” treatments since I hit 40 and tried various places. Once I discovered RTW Skin, about 10 years ago, I haven’t been anywhere else. You are never pushed to try new treatments but are given honest replies to any queries you have. They also go for the natural look so people just tell you that you look well not “What on earth have you done to your face!”. Aksana is very kind and gentle and easy to talk to. (They also have very good offers sometimes and a membership that gives you 20% off).
Jenny T

I have used Aksana at rtw-Skin, twice for laser mole removal and its been brilliant both times! As a man, I felt awkward approaching the perceived area of skin maintenance and ant aging treatment, but from enquiry to treatment the team at Cobden House Medical Centre could not have doen more to reassure me and put me at ease. Aksana, is professional, confident, competent and reassuring and I walked away each time feeling better about myself. The treatment was fast, pain free, healed quickly, cost effective and worked wonders! I had consider private hospital surgery but was “dragging my heals” as they said they would cut to remove the mole which would leave a scar, and then I discovered RTW skin, who made the treatment simple with no visible scarring or blemish – brilliant! Highly recommended.

I came all the way from Essex to Dr Nina and Dr Fatima, after a dr in Harley Street had literally ruined my face with bad placement of a filler called Uma Jeunesse, I visited 5 different drs in Harley St who were not comfortable injecting such high concentrations of hyalase to dissolve this filler and told me it was scar tissue, but Dr Nina and Dr Fatima have performed a miracle, after 4 treatment, 90% has gone after 2 years of hell! Amazing! Forge Harley Street I completely trust RTW as they’re not about the profit, but the results themselves.

Staff are always helpful , informative and friendly.

Overall a very good service with generally good results but does not last as long as advertised. The second time I visited the results did not last as long as expected and I was not offered a top up so it stopped working after 3 months but on the third time I was offered a top up and it lasted 4 months which is still less than advertised. Other than that I am happy with the service.

The staff here are warm and freindly , the doctors are very in the know and felt completely at ease the after care is fantastic can not fault them thank you rtw skin and a special thank you to Fatima x

GRADE A+ and will remain a customer for the rest of my life

I expressed my concerns regarding the treatment working and was given honest advice and was given alternatives that could help but with no pressure whatsoever. I really appreciated this and being able to think about it and research it in my own time and make a decision.

I have been visiting Nina and her team since they first open, I was nervous but started having IPL laser hair removal which has honestly changed my life. I have since trusted the team so much to have botox, filler to name a few treatments, I live over an hour away from the clinic, but trust is so important I would always use the clinic the staff are amazing, caring and professional

Always Friendly and professional offering great advice.

I first went to RTW Skin & Laser Clinic in early 2011, and in regards to my skin care and general self confidence it was the best move I could have made. In my early 30s I was still struggling with combination skin and acne break outs, plus a dull-looking complexion. For years I had tried numerous high street products, and religiously followed the ‘cleanse, tone, moisturise’ mantra, but with no obvious results. Attending RTW S&L revolutionised my skincare regime, the products I use and how I maintain my skin. I now use products recommended by RTW S&L and have a chemical peel every few months. My skin is now glowing, I rarely get spots, and am often told I look younger than my age (35). Their advice has proved invaluable and I always look forward to visiting the clinic. The staff are all friendly and professional, and their skin is certainly testament to the good work which the clinic does! Natasha in particular is excellent. Prior to attending RTW S&L I would have cringed at the ‘scary’ thought of a chemical peel, but I now understand what it actually does and the results are phenomenal. I would advise anyone to trust in RTW S&L. It is important to attend a regulated and professional clinic, which RTW is. My treatments are not cheap, but worth every penny. I have now moved towns, but still make the journey to attend RTW S&L every few months. I am so glad I made that first visit.

About a month ago I had some fillers and can only describe my experience as excellent.
The staff are highly professional yet relaxed and friendly and together with the ambience of the clinic everything is geared to allay any concerns you may have.
Ms Andrejeva put me immediately at ease with her friendly, relaxed demeanor. During the entire procedure she was completely professional and her attention to detail and hygiene was scrupulous. I was thrilled with the results which were seen immediately.
The price of the treatment was well within my expectations and combined with a new-comers discount was a money well spent, considering how delighted I am with the wow! effect. Spent the same on my winter coat and boots but wearing it all the time!
I can highly recommend the rtwskin clinic and my only regret is not coming sooner!

I did lots of research before my treatment and settled on RTW skin, it was definitely he right decision. I had a stubborn age spot right in the centre of my cheek which had bothered me for years. I previously had IPL elsewhere but it just wouldn’t shift! RTW skin suggested q switch laser treatment. The clinic was pristine and welcoming, My nurse Natasha quickly put me at ease and took her time to explain the procedure, likely outcome and aftercare. The procedure was not painful and extremely quick. Once home I was uncertain if the treated area was as expected so contacted the clinic by email, sending pictures. Helen replied immediately with reassurance from Natasha that all was exactly as it should be. I’m due to go back for a follow up in a couple of weeks. The spot has faded considerably and continues to fade as time goes on. I may need another treatment to eradicate it completely but have no reservations about that.

I have been going to RTW Skin and Laser for several years, and in that time I have never been disappointed with the service, the procedures or the end results. Staff always seem to manage to balance professionalism with friendliness, and I always have a clear description of what to expect of both the procedures and the outcomes.
In short, I LOVE going there. I trust the staff and adore the results. I can’t recommend them highly enough. They have an excellent loyalty scheme too, and regular special offers on a range of treatments. Drop hints with your family and friends for gift vouchers, specially before Christmas when you get even more than the voucher costs.

I feel like a valued friend at TWS ….I have been going there for a few years now and nothing is ever too much bother, I know if I have a query that anyone who answers the phone will either take the time to explain things to me , find out the answer and get back to me or ge the experts to speak to me…I am never worried I will have treatments I don’t need or don’t work forced upon me…my well veing always seems to ve their no 1 priority…cannot recommend Nina and her team enough

Very happy with IPL not so much with the laser used in my eczema which has made no difference

I have been using this clinic for a number of years now and cannot fault my treatment . I have had various treatments and with each one the staff have been wonderful, I have been made welcome and very relaxed and I have been given full understanding of what is happening and after care needed. I would not use anyone else they are all just brilliant

I have been going to the Royal Tunbridge Wells Skin & Laser Clinic for around 8 years now and have NEVER had a bad experience or outcome. The team are always friendly, professional and honest, which to me is vital. I have aged with this clinic… beautifully! I sound like their greatest fan, but I’m not really, all my friends who I introduce to them are just as effusive! Great clinic headed up by John and Nina Sheffield – A+++++

This clinic is your secret weapon! And it’s a joy to go to! Each and every practitioner I’ve had the pleasure of being treated by is extremely professional (I’ve been treated by all of them I think now!). Recently I had a consultation and treatment that has improved my looks immeasurably! Natasha showed me that the weakness around my chin, the thin skin and the would-be jowls were really bringing me down.The naso-labial lines, the slightly old girl turning in of the chin in an attitude of contempt for the world and all its men and the slack weariness of the whole lower face were detracting from my perfect forehead (aka Botox) and hopeful eyes. But it was more than that. My whole face was sad. Natasha told me it could be halted, now, if I wanted to, and it would get now worse with care.

She explained her proposed approach to me, showed me with a little soft pinch here and there, how this certain filler there and that here could redress the problem and I booked in for her treatment.

Frankly, it ought to be called artistry. She used that needle like a quill, she worked as if she were restoring an old master, deftly and with joy. She was smiling the whole time, had me hold the mirror and check on the instant magic she was making, and she seemed as thrilled as I was at how we were bringing my face back to life. She made sure I was comfortable, checked with me all along, and frankly I kept thinking – go for it, more, more more! Because the results were so visible and so fast.

Professional clinic with fantastic staff